Invoicing

Invoicing

What is an Invoice?

An invoice is a document that businesses send to customers to request payment for goods or services. It includes details like the amount due, payment terms, and due dates. With Credo’s invoicing feature, you can easily create, send, and track invoices, ensuring you get paid faster and manage your finances efficiently.

Step-by-Step Guide to Creating and Sending Invoices

1. Access the Invoice Dashboard
  • Log in to your Credo account.
  • Navigate to the Invoices section.
  • To create an invoice, click the Create Invoice button.

 
2. Create a New Invoice
  • Invoice Details:
    • Invoice Name: Enter the invoice name.
    • Logo: Upload your business logo.
    • Bill To:
      • Add Customer Manually: Input client information (name, email, address, etc.).
      • Import/Add Existing Customer: Select from your saved client records.  
    • Purchase Order Number: Enter the client's PO number (optional).
    • Invoice Date & Due Date: Set the issue and payment due dates.  
  • Add Invoice Items:
    • Enter the item description, quantity, and unit price.
    • The line total will be calculated automatically.
  • Attachments: Upload supporting documents (PDF, Word, JPEG up to 5MB) (optional). 
  • Add Tags, Links, Taxes, and Discounts as needed.
  • Add another invoice item (optional)
3. Configure Settings:
Templates: Select an invoice template from the available options.
Reminders: Select when you want reminders to be sent to your clients and the frequency you want to send them before the due date. Also, you may select if you want to send reminders weekly after the due date has passed.
Late Fees: Select an amount or percentage to be added as late fees when your client defaults. The fee may be added either daily, weekly or monthly.
Dynamic Settlement: If you want your funds settled in a specific way, choose from your existing dynamic settlement service code. You can create dynamic settlement service code in "Settings".

Instalment:
Open Installment: Offer flexible installments with a specified minimum amount your clients can pay per time
Scheduled Installment: Set specific installment schedule by percentage or specific amount
4. Save and Preview the Invoice
  • Click Save to store the invoice as a draft.
  • Review the invoice details for accuracy.
5. Send the Invoice & Get Paid Instantly
    • From the draft status, click Send Invoice.
    • The invoice will be emailed to the customer along with an OTP (One-Time Password) required to open it.
    • The best part? Customers can pay instantly via a payment link embedded in the invoice.
    • No bank transfers, no delays—just one click, and the money is in your account!
6. Track Invoice Status
  • On the Invoice Dashboard, monitor the invoice status:
    • Paid: Full payment received.
    • Unpaid: No payment made.
    • Partial: Partial payment received.
    • Overdue: Payment is past the due date.  
By following these steps, you can efficiently create, send, and track invoices to streamline your billing process.

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FAQs

1. Can I edit an invoice after sending it?

No, invoices cannot be edited after being sent. However, you can cancel the invoice and create a new one.

2. How do I resend an invoice?

Go to Invoices > Select Invoice > Click Resend. This will send the invoice to the customer’s email again.

3. Can I add taxes and discounts to an invoice?

Yes! You can apply tax rates and discounts while creating the invoice.

4. What happens if a client pays late?

If you enabled late fees, the system will automatically apply the charge based on your selected daily, weekly, or monthly settings.

5. Can I track partial payments?

Yes, the system will show partial payments, and you can see how much is left to be paid.

6. What is an installment invoice?

Installment invoices allow your clients to pay in parts instead of one full payment. You can set open or scheduled installments.

7. How do I download an invoice?

Go to Invoices > Select Invoice > Click Download to save it as a PDF.