How To Activate Your Business on Credo

Activating Your Account

 Welcome to Credo 💃 — Let’s Get You Set Up!

We’re excited to have you here! Whether you’re a freelancer just getting started or a registered business ready to scale, this guide will walk you through setting up your Credo account, step by step.

Let’s dive in!

  • Step 1: Log in to Your Credo Account

  • Start by heading to 👉 www.credocentral.com

    • Click Sign In

    • Enter your email and password

    • Hit Log In and you’re in!

💡 If you don’t have an account yet, just click “Create Account” to sign up quickly!




  • Step 2:  Select Business Type

  • You’ll be prompted to choose between:

    • Starter Business – For freelancers, side hustlers, and small businesses not yet officially registered.
      ⚠️ You can start accepting payments right away, but there’s a ₦2,000,000 transaction cap until you upgrade to a registered business.

    • Registered Business – For officially registered entities (Private Ltd, Public Ltd, NPOs, Government, etc.) with no limit on transactions.

💡 Don’t worry. Whatever you choose, you can always update or upgrade later as your business grows!

💡 This choice determines the steps and documents required.




Step 3: Fill in Your Information

🔹 For Starter Business

We’ll just need a few details to get you going:

  • Your full name

  • BVN (Bank Verification Number)

  • Phone number and email address

  • Valid ID (NIN, Voter’s Card, Driver’s License, or International Passport)

  • Proof of address (utility bill, bank statement, rent receipt, or NIN slip)


🔹 For Registered Business

We’ll ask for a bit more info to verify your business:

  • Business Name

  • Business Number (BN)

  • Tax Identification Number (TIN.  If you don’t have this yet, no problem! You have a 30-day grace period.

  • Business Description

  • Business Email


Step 4: Address Verification

For both business types, To make sure everything’s legit, we’ll need a document that confirms your address. You can either select it from a dropdown or type it in manually.


💡 Upload a proof of address -not older than 3 months ( Utility Bill, Cable TV Bill, Bank Statement, Tax Assessment etc)




Step 5: Provide Business Documents (Registered Businesses Only)

Here’s where you’ll upload your official documents based on your business type. This helps us meet regulatory requirements and keep the platform secure for everyone.

📎 Don’t worry, we’ve made it as straightforward as possible. 



💡 Check out the full documentation table at the end for specifics.


Step 6: Add Business Representative Information

We’ll need to know who’s authorized to act on behalf of your business




Step 7: Add Account Information

This is where we’ll send your money 💶

💡For Starter Business: Use your personal bank account
💡For Registered Business: Use your business/corporate account



Step 8: Set Transaction Preferences

  • Almost there😊! You’ll:

    • Estimate how much you plan to process yearly

    • Decide if you want to pass Credo’s fees on to your customers

    • Agree to our Payment Service Agreement




Step 9: Review & Submit

We’ll show you a summary of everything you’ve entered. Give it a quick once-over, then hit Complete Application.

You’re done! 🎉 Your account will be reviewed and typically approved within 24 hours 😊. If anything’s missing, we’ll reach out to help you fix it.



Required Documentation


Here’s what you’ll need to provide based on your type of business. Ensure you have the correct documents ready for a smooth activation process.


Business Type
What You’ll Need
Starter
- Valid ID
- Proof of address
- BVN
- Personal bank account
Registered Business
-CAC Certificate, Status Report
- TIN/Tax Certificate
- Valid ID & photo of business representative
- Proof of address
- Personal info & bank details
Private Limited Liability Company
- CAC Incorporation, CAC-2, CAC-7
- Memorandum & Articles of Association
- Business license (if applicable)
- Director IDs
- Proof of address
- TIN/Tax Cert
Public Limited Company (PLC)
- CAC Incorporation, CAC-2, CAC-7
- Memorandum & Articles
- Director IDs
- Resident permit (if foreign)
- Proof of address
- TIN/Tax Cert
Non-Profit Organization (NPO)
- CAC Registration, Constitution, Status Report
- SCUML Certificate or email proof
- Trustee IDs
- Proof of address
- Residence permit (if foreign)
Government Entity
 Utility bill (proof of address)
- Mandate Letter
- CAC documents (only if third-party registering)


What's Next After Setup?

Once your account is approved, here’s what you can do next:

💳 View and manage your transactions
🤑 Track your settlements and payouts
🖥️ Request or activate a PocketMoni POS terminal
🔗 Create and share payment links
🧾 Send invoices to your clients
👥 Manage your customer list
👨‍👩‍👧‍👦 Explore pension services for your team


FAQs

  

How long before I get activated? 

  

Verification of documents uploaded commences immediately you submit and your account would be activated within 24 hours to 48 hours. 

  

What next after activation? 

  

Once your account is activated, you can start transacting! Whether you're receiving payments for goods, services, or subscriptions, Credo ensures that your payment processing is smooth and secure. Our mission is to help you receive payments easily and quickly, without any hassle.


Can I upgrade my Unregistered business?








I don't have my Tax certificate but I have my TIN. Can I use this instead?
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